We're transparent about what personal information we collect, how we use it, and how we keep it safe.
All your data is kept secure with SSL encryption.
Your personal data is never sold to third parties.
You can view, correct, or delete your own information.
For any questions about your data, feel free to reach out to us directly.
This Privacy Policy applies to all services on the new lock platform. By using the platform, you are considered to have agreed to this policy.
New lock (https://newlock.click) takes your privacy seriously. This Privacy Policy explains what personal data we collect through our platform, how we process it, and what rights you have.
This policy applies to all of the following services:
If you do not agree with this policy, we ask that you refrain from using the platform. For any questions, please contact us directly.
New Lock collects various types of information to operate the platform properly and deliver its services. The details are outlined below.
| Data type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Phone number, email address | Account Communications & Security Notices |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Device & Technical Information | IP address, browser type, device model | Security & Technical Troubleshooting |
| Usage Information | Gaming history, betting patterns, login times | Service improvement and personalized experience |
| Communication history | Support chat, email correspondence | Service quality monitoring and complaint resolution |
New lock collects information in several ways. Each method is explained here transparently.
New lock never collects more information than necessary. Only the data required to provide our services is gathered — nothing beyond that.
Collected data is used only for the specific purposes outlined below — never for anything else.
If you no longer wish to receive marketing communications, simply let us know at any time or click the unsubscribe link in any email.
New lock never sells your personal data. However, information may be shared in the limited circumstances outlined below.
Any third party we share data with is held to the same privacy standards. New Lock makes no exceptions on this.
New Lock uses cookies and similar technologies on its website to help improve your browsing experience.
You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.
New lock retains your data only for as long as needed. Any information that is no longer required is securely deleted.
You have full control over your personal data. new lock guarantees the following rights.
You may request to know what data we hold about you.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You can request that your data not be used for specific purposes.
You can request a download of your own data.
You can opt out of promotional communications at any time.
To exercise any of the rights above, email us at support@newlock.click. We will respond within 30 business days.
New lock uses industry-leading security technology to protect your data. Our security layers are described below.
In the event of a security breach, we will act swiftly and notify affected members as soon as possible.
New Lock strictly does not serve anyone under the age of 18. We do not knowingly collect personal information from minors.
New lock may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
For any questions, concerns, or to exercise your rights regarding this Privacy Policy, please contact us through the details below.
Your privacy matters to us. Feel free to reach out with any concerns — we're always here to help.
We prove our commitment to privacy through action, not just words.
Every transaction and piece of personal data is encrypted using SSL/TLS technology — no one can intercept or read it in transit.
We don't hold on to your data longer than necessary. It is securely deleted after the specified period, unless required by law.
Third-party security experts regularly test our systems. Any vulnerabilities identified are addressed immediately.
Your data is our responsibility, not our asset. It is never shared with advertisers or data brokers.
View, correct, or request deletion of your data at any time. You have full control.
All data-related requests are responded to within 30 business days. General inquiries are addressed within 24 hours.
Enjoy the best gaming experience with your data kept secure — register with new lock today.